About Us

About Us

Grayscale Founder Marx Melencio

We’re a 9-year old global ICT consulting company. We’re also a certified Microsoft Partner … Our inbound call centers can completely eliminate your customer service overheads. We can significantly improve your bottom-line results … Our outbound call centers can substantially increase your sales margins. We can drastically cut down your customer support costs …

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We support English, Japanese, German, French, Italian, Polish, Portuguese and Russian …

Our founder was featured on November 2015 in BBC News and BBC Radio London regarding our multilingual call centers in Poland, Tbilisi Georgia, Sofia Bulgaria and the Philippines …

Here’s the BBC News interview: http://www.bbc.co.uk/programmes/p037rf0p

Marx Melencio in BBC News
Marx Melencio in BBC News
We have significant real world experience

Our founder Marx Melencio and co-founder Cherry Melencio were invited as delegates at the APEC Business Summit 2015, along with David Plouffe of Uber, Josette Sheeran of the Asia Society and Tony Fernandes of Air Asia among other well-renowned CEOs and business leaders around the world …

 

We provide companies, call centers and small businesses with custom accounting, payment and billing software products and services, strategic inbound / outbound telesales, product / customer support and remote tech support services …

Overall agent productivity is significantly enhanced by our world-class facilities, tech labs, training and management systems …

We integrate balanced work-life concepts into our processes …
We’re also the first company in the Philippines to employ persons with disabilities in more than 20% of our workforce …

Grayscale founder Marx  Melencio with presidential consultant on business Jose Concepcion III and other top 25 technopreneurs of the Philippines...
Grayscale founder Marx Melencio with presidential consultant on business Jose Concepcion III and other top 25 technopreneurs of the Philippines…

Our multimedia advertising, social branding and content marketing teams can cost-effectively drive more traffic and convert more leads for your English and non-English campaigns …

Our technology development team can formulate truly creative, truly valuable solutions for your customers and prospects … We’ll drive more traffic, strategically position your brand, efficiently convert more leads, substantially increase your sales margins, and surely generate repeat business for you … To learn more —

Grayscale founder Marx Melencio at our Grayscale consulting HQ...

Call our Manila HQ at +632-622-3278 and our Texas USA branch at +1-956-720-0737 …

To learn more about our multilingual call center service packages, our custom accounting, payment and billing software products, our multimedia marketing service packages and our custom software programming, Web development and mobile app creation services, or to learn more about our refund and contract cancellation policies – Go HERE or send us an email HERE

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