About Us

What is Grayscale?

 

GRAYSCALE is a CERTIFIED MICROSOFT© PARTNER As a 9-year old global ICT consulting firm, we help our clients improve their bottom-line results by:

 

• Converting more leads into sales, more prospects into repeat customers and more repeat customers into satisfied repeat buyers through our multi-lingual call center sales services, multi-lingual call center remote PC technician services and our multi-lingual call center customer / tech support services;

 

• Expanding the market reach of our clients and improving their brand positioning results through our 100% white hat multi-lingual multimedia marketing services; and

 

• Optimizing the business development, product development and onsite / offsite content development campaigns of our clients through our multi-lingual business / product / content development services.

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Grayscale’s Real World Expertise

 

Here are just some of the significant bottom-line results that we provide our clients:

 

• Our multi-lingual sales and tech support call center services help our clients in expanding to other markets, in selling more products, and in better serving their English and non-English customers — We support English, Japanese, German, French, Portuguese and Spanish.

 

• Along with our multimedia content development and traffic generation services — We helped the carrier software product of a client to become the world’s best selling Microsoft Windows optimization software in 2007.

 

• We helped the website of another client to be globally recognized as one of the world’s top 20 technology websites in 2010.

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Grayscale’s Founder

 

Our founder Marx Melencio was awarded as the 2008 Most Inspiring Entrepreneur of the Philippines by the Philippine Center for Entrepreneurship, which is headed by the country’s presidential consultant on business Jose Concepcion III, who is also the principal of RFM Corporation. Also:

 

• The first video on the left is Marx Melencio’s story. This video documentary was produced by the Asia Pacific Development Center on Disability of the United Nations. They present and hand out copies of this video in seminars and conferences around the world, and these conferences are about the role of ICT in providing gainful business and employment oppurtunities to people with disabilities; and

 

• The second video on the left was created using photos and video clips that were taken at the United Nations Global Conference on ICT Oppurtunities for PWDs (persons with disabilities) and at the recently concluded 3rd Filipino Technopreneurship Summit, which was held in SMX Mall of Asia on Feb 19 2014 GMT+8 — Marx Melencio was invited at this event as a guest speaker and key panelist, along with Diosdado Banatao of Tallwood Venture Capital, Manny V. Pangilinan of PLDT / Smart and other founders, innovators and CEOs of the top ICT corporations, tech companies and IT start-ups of the Philippines. This event was participated by more than 600 local technopreneurs and start-up IT business owners, along with more than 7,000 educators, students and other participants from various private and public sectors of the country.

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Grayscale’s Remarkable Growth

 

Barely a year after our official business registration in Manila — From 2005 to 2006:

 

• Our freelance consultancy team of 4 work at home moms and dads grew into a formidable global ICT consulting company of 87 employees, 7 local and overseas partner companies each with their own staff of 50 to 100 employees, 62 telecommuting independent subcontractors, 2 Manila-based head offices, 7 provincial offices across the Philippines and long term contracts with 11 prominent overseas software corporations and financial institutions.

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Grayscale Today

 

As of 2014, we have long term multi-lingual sales / customer and tech support / remote PC technician support contracts, extensive business and product development campaigns, challenging technology customization projects, continuous brand positioning campaigns, long term advertising and marketing contracts with more than 8 corporate clients, 3 affiliate marketing management company clients, 2 large content development service provider clients and 38 global company clients. We offer our clients the following services:

 

• We provide inbound and outbound sales / telemarketing, customer / tech support and remote PC technician support services to our global corporate clients in the software / technology and banking / financial industries. One of our corporate clients has more than 5 million customers in major English-speaking countries like the US, UK, Australia and Canada, over 3 million customers in non-English countries like Germany, France and other EU territories, and more than 2million customers in Japan, Singapore and Malaysia among other Asian countries. We specialize in English, Japanese, German, French, Portuguese and Spanish, and in building sales, customer support, tech support and PC technician teams for these languages;

 

• We offer technology integration services for implementing accessibility functions and multi-lingual options into the products, back end / front end processes and support systems of our clients. For example — EYESITE is a free adaptive tool for Internet Explorer, Firefox and Google Chrome. We created this software for persons with disabilities who regularly use assistive tools and adaptive technologies for accessing computers and the Internet among other tech devices. This software is integrated with an advanced validation engine that allows it to accurately rate Web pages for compliance to Section 508 Web Accessibility guidelines;

 

• Since 2005 — We have helped more than eighty corporations, companies, businesses, home businesses and individual Internet marketers to consistently increase their traffic and sales margins, all while cutting down their overheads. As mentioned above — We helped Paretologic, Inc. and their carrier product, RegCure, to become the world’s best selling Microsoft Windows optimization software in 2007;

 

• We continue to help the customers of Constant Content as well as the affiliates and merchants of Revenue Wire to increase their net profits; and

 

• We also continue to help Free Internet Media via MemeBridge and their network of websites, including Tech-FAQ.Com in getting more organic traffic, better viewer conversions / sales and wider market positioning — Check out the US traffic stats of this tech website in Compete.Com…

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Grayscale’s Specialized Services for English and Japanese Markets

 

Click HERE to learn more about our English-Japanese bilingual call center services and our English / Japanese content writing and translation services.

 

How to Contact Grayscale?

 

Go to www.grayscaleconsultants.com/Contact-Us/

 

How to Join Us?

 

For job seekers, we have the following vacancies:

 

  • English-Japanese bilingual call center sales / customer support / tech support / remote PC technician agents;
  • English or Japanese content researchers / writers;
  • Web developers, particularly with expertise in HTML, CSS, WordPress, MYSQL, PHPMyAdmin, Flash and graphics design;
  • .NET/AJAX/PHP/Java/JavaScript programmers; and
  • Search Engine Optimization specialists.

 

Interested job seekers may email latest copies of CVs / resumés along with a formal application letter to applicants@grayscaleconsultants.com — Click HERE…

 

NOTE: Indicate your desired job post.

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Most Recent Entries

 

  • February 6 2014 2014 Niche Series
    2014 Custom Niche Selection Strategies Are you interested in becoming a technopreneur, an affiliate or an online business owner? This is a series of custom comprehensive niche market and site development strategies that can help you build unique online niche businesses or integrate custom creative processes into your existing website network... Episode I. Build Novelty Technopreneurship Ventures Create a niche product review site for PWDs (persons with disabilities). Integrate the following: Comprehensive video, audio-only Read More...

  • February 5 2014 2014 Traffic Series
    2014 Custom Site Traffic Generation Strategies Are you a software company, a tech startup, an ICT corporation, a technopreneur or a software affiliate? This is a series of custom comprehensive traffic generation strategies that can help you get more organic site traffic, improve your site viewer conversions, increase your site sales and nurture repeat business... Episode 1. Drive Organic Traffic to Your Online Gaming Website Want to drive organic targeted traffic to your Read More...

  • April 26 2011 Genashtim and EPiC
    Custom Corporate Scheduler Software Video Demo The video demo below is a custom Web-based application that we developed for Genashtim, a company founded by Mr. Thomas Ng. EPiC is one of their flagship products for the English communications and education needs of their client companies, businesses and corporations. This Scheduler software streamlines the backend and frontend operations of EPiC, a department of Genashtim that provides online personal voice and text chat tutorials Read More...

  • January 1 2011 Privacy Policy
    Grayscale Business Consultancy & Marketing Services ("Grayscale"), formerly Grayscale Business Management & Consultancy Services ("Grayscale"), operates: GrayscaleConsultants.Com It is Grayscale's policy to respect your privacy regarding any information we may collect while operating our website. Like most website operators, Grayscale collects non-personally-identifying information of the sort that Web browsers and servers typically make available, such as browser type, language preference, referring site, date and time of each visitor request... Grayscale's purpose in collecting non-personally Read More...

  • December 17 2010 Maximize the Utility of Available Resources
    The second video in the left sidebar was created from mobile video clips taken at the 2014 3rd Filipino Technopreneurship Summit. Marx Melencio points out the role of focus, determination, tenacity and persistence in improving the profitability of your business. Marx Melencio also discusses the importance of maximizing the utility of your available resources, no matter how minimal or insignificant you believe it is, in improving the results of your Read More...

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